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E-Discovery and IG in 2017 and Beyond: The Recording of Our Online Discussion Now Available

We had a great online discussion this week with IGI Charter Supporter OpenText about trends in e-discovery and IG for 2017 and beyond. We also talked about the significance of their recent acquisition of Recommind and what it says about OpenText's product strategy and the market in general.

The video will be available here on our public site for a week, at which point it will move to the Resources section of our growing online community, where you can create a profile and interact with your IG peers. The slides from this online event will also be available there shortly.

 

Don’t Forget to Register for our Post-LTNY Webinar

Reminder: Join Us for a Live Discussion on Wednesday, February 8th AT 1PM EDT

Register Now!

In our first webinar of 2017, IGI leaders will host a discussion with subject matter experts from IGI Charter Supporter OpenText

UPDATE: Our experts will also share most important IG and E-Discovery trends and developments they just saw and heard at the LegalTech conference in New York, Jan. 30-Feb. 1, 2017.

We will discuss:

  • New delivery models for e-discovery capabilities that support a comprehensive approach to IG.
  • Evaluating the relationship between ECM and e-discovery as we mature and build our IG programs.
  • Perspectives on what IG and e-discovery will look like in the near future.

Register Now!

Discussion Participants

 

Bennett B. Borden Headshot

Bennett B. Borden

Chief Data Scientist and Chair, IG and eDiscovery Group, Drinker Biddle & Reath LLP; Founder and Chair, IGI

Bennett B. Borden  is a globally recognized authority on the legal, technological and policy implications of information. As Chief Data Scientist at DBR, Bennett is responsible for the firm’s data analytics strategy. He is founder and Chair of the Information Governance Initiative.

Barclay T Blair Headshot

Barclay T. Blair

Founder and Executive Director, IGI

Barclay T. Blair is an advisor to Fortune 500 companies, software and hardware vendors, and government institutions, and is an author, speaker, and internationally recognized authority on information governance. He is the Founder and Executive Director of the Information Governance Initiative.

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Hal Marcus

eDiscovery Attorney and Product Marketing Executive, OpenText

Hal Marcus works with the innovative team at Recommind, an OpenText company, to transform discovery through analytics. A graduate of the University of Michigan Law School, Hal practiced as an intellectual property and antitrust litigator at an Am Law 100 Wall Street firm before embarking on a career in technology that now spans 20 years.

Register Now!

Webinar Background

We predict that 2017 will be a landmark year, with our research showing an accelerating number of organizations transitioning from talking IG to doing IG. While early adopters have now moved past foundational and risk-focused IG activities, the much larger middle segment has to date spent most of their time writing policies, establishing steering committees, and evaluating their technology options. This vast middle segment is beginning to shift into execution mode, implementing their IG frameworks into their technology environment, appointing IG directors and other IG leaders, and tackling their first big IG projects.

Nowhere will this be more obvious than at the intersection of e-discovery and IG. Like enterprise IT itself, e-discovery is experiencing massive disruption as heavily litigated organizations evaluate the right mix of service providers, cloud infrastructure, and internal technology horsepower and expertise. Traditional e-discovery approaches like “pay by the GB” that were based on service bureau models are less relevant in a reality where e-discovery is managed on a continuum as just one of many IG activities. This evolution creates new challenges, but also creates exciting opportunities for IG leaders to leverage the same tools, policies, and governance structures across their IG activities, instead of inefficiently managing e-discovery as an exception with its own set of rules and technologies.

In 2016, OpenText—best known as a leading provider of Enterprise Information Management (EIM) software—acquired Recommind, a pioneer in the application of advanced analytics to find, review, and produce information in high-stakes e-discovery. The acquisition is an example of an IG provider “putting its money where its mouth is” in betting on a vision of truly integrated IG.

Join us on our first webinar of 2017, which will be a discussion between the leaders of IG and experts from OpenText following LTNY. This webinar will provide a valuable opportunity for the IG community to hear directly from OpenText about why they made the Recommind acquisition, what it means for customers of both organizations, and what it means for their vision of e-discovery and IG.

Register Now!

 

 

Don’t Forget Your End-Users When Implementing IG. Learn How One Organization Avoided This Common Pitfall with a People-First Approach

The IG community has told us that one of the most valuable things we can do for them is simply to share stories about how IG is getting done. This is exactly what we are trying to achieve with a new series of IG Snapshots based on our extensive benchmarking work. IG Snapshots tell a quick, real-world IG story and highlight the IT and management insights illuminated by the story. In our Executive Briefing Series supported by OpenText, we take a look inside five information governance programs to learn how practitioners are handling real life IG challenges.

In our previous IG Snapshot of the series, we saw how Dianne, an IG manager at a midsized bank built support for her IG efforts among business leaders at the bank by speaking their language. In today’s IG Snapshot, we learn how Ingrid, the information management advisor at a major insurance company overcame some inertia to IG success by making sure people are considered in her IG strategy.

Though Ingrid’s company had a sizeable IG budget, it has spent years struggling to improve management of its information environment without much success. Ingrid, who was asked to diagnose and fix this lack of progress, realized that the organization was operating on some fundamentally incorrect assumptions, including that the company’s records and information management goals and the goals of their employees are the same. She helped turn around the program, in part, by challenging this assumption and putting people first.

Learn More About Ingrid’s Experience:

 

 

Is Your IG Program Quantifying IG in the Language of Business? In Our Latest IG Snapshot, Learn Why It Needs to for IG Success

The IG community has told us that one of the most valuable things we can do for them is simply to share stories about how IG is getting done. This is exactly what we are trying to achieve with a new series of IG Snapshots based on our extensive benchmarking work. IG Snapshots tell a quick, real-world IG story and highlight the IT and management insights illuminated by the story. In our Executive Briefing Series supported by OpenText, we take a look inside five information governance programs to learn how practitioners are handling real life IG challenges.

In our previous IG Snapshot of the series, we saw how Andrew, an information leader at a state department of health, tasked with implementing ECM, effectively partnered with IT to get IG work done. In today’s IG Snapshot, we learn how Dianne, an IG manager at a midsized bank built support for her IG efforts among business leaders at the bank by speaking their language.

The bank is undertaking several initiatives to reduce the overall cost of its information infrastructure. To support this, Dianne developed service-level agreements setting expectations on information availability, speed, and cost. She is also developing an economic model for the bank that will calculate and pass on the cost of providing some IT capabilities to the business.

Learn More About Dianne’s Experience:

 

Does Your IG Plan Effectively Engage IT? Read This IG Snapshot to Learn How Working with IT Is Crucial to Success

The IG community has told us that one of the most valuable things we can do for them is simply to share stories about how IG is getting done. This is exactly what we are trying to achieve with a new series of IG Snapshots based on our extensive benchmarking work. IG Snapshots tell a quick, real-world IG story and highlight the IT and management insights illuminated by the story. In our Executive Briefing Series supported by OpenText, we take a look inside five information governance programs to learn how practitioners are handling real life IG challenges.

In our previous IG Snapshot of the series, we saw how Holly, the head of a mature and successful IG program at a large technology company, is trying to keep ahead of the curve at a company whose IG environment is moving at lightning speed. In today’s IG Snapshot, we learn how Andrew, an information leader at a state department of health, tasked with implementing ECM, effectively partnered with IT to get IG work done.

All too often, organizations take the dysfunctional approach of addressing governance issues after a system has been evaluated, installed, and configured. In contrast, when Andrew was given responsibility for implementing ECM, he engaged IT early in the process. Andrew got IT buy-in and support by helping them understand that the upcoming ECM implementation was not just another infrastructure project, but rather a project that would help IT solve an ongoing problem: how to control infrastructure costs while constantly improving their level of service to the organization. He also showed how his governance plan for ECM could reduce overall storage volumes and alleviate IT’s e-discovery burden by moving more content from the chaos of multiple discoverable endpoints into the ECM system. By engaging IT early, Andrew was able to maximize IT value while minimizing IG risks.

Learn More About Andrew’s Experience:

 

 

Is Your IG Program Falling Behind the Requirements of Your Employees? Read Our IG Snapshot to Learn How One Company Is Trying to Keep Up

The IG community has told us that one of the most valuable things we can do for them is simply to share stories about how IG is getting done. This is exactly what we are trying to achieve with a new series of IG Snapshots based on our extensive benchmarking work. IG Snapshots tell a quick, real-world IG story and highlight the IT and management insights illuminated by the story. In our Executive Briefing Series supported by OpenText, we take a look inside five information governance programs to learn how practitioners are handling real life IG challenges.

In our previous IG Snapshot of the series, we saw how Dan, an IG practitioner at a large pharmaceutical company is using what he knows about e-discovery to build a world-class IG program. In today’s IG Snapshot, we learn how Holly, the head of a mature and successful IG program at a large technology company, is trying to keep ahead of the curve at a company whose IG environment is moving at lightning speed.

Holly’s company is in the business of creating ideas and bringing them to market in a very fast-moving and competitive environment. The core activity at the organization is smart people collaborating with each other, and Holly must avoid doing anything to add friction to those processes as part of IG. Among the challenges Holly faces are that many messaging, communication, and collaboration services were designed with speed and convenience in mind, not IG. The company’s corporate IT and security groups are also biased toward openness and innovation. Holly’s challenge is operating in an environment where the cat is already out of the bag, so to speak. Learn how she is facing this challenge by taking an intelligent, risk and value focused approach to IG.

Learn More About Holly’s Experience: