The IG community has told us that one of the most valuable things we can do for them is simply to share stories about how IG is getting done. This is exactly what we are trying to achieve with a new series of IG Snapshots based on our extensive benchmarking work. IG Snapshots tell a quick, real-world IG story and highlight the IT and management insights illuminated by the story. In our Executive Briefing Series supported by OpenText, we take a look inside five information governance programs to learn how practitioners are handling real life IG challenges.
In our previous IG Snapshot of the series, we saw how Andrew, an information leader at a state department of health, tasked with implementing ECM, effectively partnered with IT to get IG work done. In today’s IG Snapshot, we learn how Dianne, an IG manager at a midsized bank built support for her IG efforts among business leaders at the bank by speaking their language.
The bank is undertaking several initiatives to reduce the overall cost of its information infrastructure. To support this, Dianne developed service-level agreements setting expectations on information availability, speed, and cost. She is also developing an economic model for the bank that will calculate and pass on the cost of providing some IT capabilities to the business.
Learn More About Dianne’s Experience:
- Read today’s IG Snapshot. Download a copy at the IGI Community Site.
- To get your copy of IG Snapshots: What We Learned by Looking at Five Organization’s Information Governance Programs, download a free copy made available by OpenText.