Privacy Policy

Information Governance Initiative Privacy Policy

The IGI respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.

1. Collection of personal information

We may collect personal information in order to establish your account, to handle billing, and to understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, credit card number, or phone number. The IGI may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type, and the date and time of your visit.

2. How we use your information

The information the IGI collects is used to comprehensively understand your needs and interests and permits us to deliver a more consistent and personalized experience. For example, we may use your information to:

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you; and
  • contact you for market research regarding the IGI’s products or services.

Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better.

Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information is not used for any other purposes by us or our financial services providers, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.

3. Policy on sharing your information

The IGI will not sell, rent, or lease your personal information. The IGI may share personal information with entities affiliated with the IGI, entities working on our behalf, and with IGI owned business entities for the purposes detailed above.

Circumstances may arise, whether for strategic or other business reasons, in which the IGI decides to sell, buy, merge, or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is the IGI’s established practice to seek appropriate protection for all personal information in advance of any such transaction.

We may have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process, or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security, or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property, or safety of the IGI, its users or the general public as required or permitted by law.

4. Sites covered by this Privacy Policy

The Information Governance Initiative website ( may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link, you will leave the IGI website. We do not control those sites or their privacy practices, which may differ our practices and policies. Any personal data you choose to provide to, or that is collected by, such third parties is not in any way covered by the IGI Privacy Policy. We recommend that you read over each website’s privacy policy before providing any personal information. A link to another website from the IGI does not constitute an endorsement or representation about the value, quality, or usefulness of anything found on that third party website.

5. Access to and accuracy of your information

The IGI strives to keep your personal information accurate and up-to-date. To support this goal, we utilize various technology, management processes, and policies. The IGI will provide you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data. We ask that you update your information if and when it changes so any information used to serve you remains as accurate as possible.

6. Changes to this policy

If and when there are changes to our Privacy we will post them at

7. Contacting us

We value your opinions and suggestions. Please email us with any questions or concerns (at, or alternately you can write to us at the following address:

Information Governance Initiative
1271 Avenue of the Americas
Suite 4300
New York, NY 10020
United States